Cancellation of Orders
* Cancellation of orders must be made at least 3 Days before date of delivery. A 10% admin charge will be levied for cancellations.
* Singapore Florist reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability.
Change of Particulars
* Changes to particulars such as address, card message and et cetera must be made at least 1 day before delivery.
Exchanges / Refunds
* All goods sold are non-exchangeable and non-refundable.
* Please be informed that all complaints must be made within 24 hours of delivery for full replacement or refund of the purchase price should the product or services be found to be defective in terms of workmanship or quality.
* Singapore Florist and its management reserves the right to reject orders at its discretion.